Managed IT services are the perfect option to significantly increase productivity and streamline business processes in an organization. No less than true this is to businesses that are of smaller size, or those that cannot afford to invest in the state-of-the-art hardware and an IT support team to keep the systems running in tip-top shape.
There are companies that would prefer to keep a hands-off approach to the management of the IT hardware and software powering their businesses. A managed solution is perfectly suited for such firms.
Some of the most common IT support services that can be outsourced include email archiving, a hosted PBX and SaaS installation and email filtering services, all of which will significantly boost the business productivity.
The Importance of Email Arching Solutions
It is one of the most common IT support services that many businesses need in order to keep their email communications functioning at optimal levels. Archiving of emails is not only a practical but also a regulatory necessity. Some countries require email archives to be stored for a period of up to seven years and in that case, for compliance with these legal requirements, companies need reliable email archiving systems.
At a practical level, email archiving stores past email communications at a safe location for future referencing but it also frees up more space in your mail server to keep your email messaging service working efficiently. Hosted archiving is the best option for many small and medium-sized businesses or SMBs. Not only are the initial costs outlay low but are also hassle-free as organizations do not have to worry about hardware and software acquisition, setup and maintenance costs.
The setup processes for the hosted archiving service is as simple as making slight configurations to your mail server settings. Archiving services are also highly scalable thanks to a distributed search technology that works with incredible speed and efficiency. The company does not carry out any software installation and can easily access the service via a web-interface. The system archives emails in a standardized format and is OS-invariant and can, therefore, be used with most operating systems including Solaris, Linux, OS X and BSD amongst others.
Hosted PBX solutions
This is one of the most essential communication services in the computing age. For small businesses, the advantages are obvious. The businesses can connect an unlimited number of phone lines via the IP-enabled phone systems without significant investments. It drastically lowers the cost of calls for businesses, and eliminates the need for the legacy PABX systems. The business can handle these processes via a web interface and seamlessly integrate it with the business’s legacy infrastructure. Employees can carry out all the phone functions over the hosted PBX such as call forwarding, routing, voice mail services, make calls, receive calls, check out the voice messages online, filter calls and scale the system when new employees join the organization.
Web Content Filtering
The web content filtering tools are some of the most effective productivity tools that businesses can add to their IT systems. Content filtering gives your business greater control of internet access by company staff, protects business from liability in case a staff member gains access to inappropriate or unauthorized content and sends reports on your staff’s browsing habits.